Privacy Policy
1. Who We Are and Terms
1.1 Our website address is https://epictourssouthafrica.co.za.
1.2 “Epic Tours South Africa” refers to the office and staff members of Epic Tours South Africa.
1.3 “User” or “Users” refers to any person making use of Epic Tours South Africa’s website.
1.4 “Client” refers to any person that makes use of Epic Tours South Africa’s services.
1.5 “Guardian” refers to the parent or guardian of the “Client”.
2. Privacy Policy Scope
2.1 Epic Tours South Africa takes the privacy of Users on Epic Tours South Africa’s website very seriously.
2.2 This policy refers to how Epic Tours South Africa stores, uses and collects personal information from Users of Epic Tours South Africa’s Website.
2.3 Personal information is information about the User that is personally identifiable like the user’s name, surname, email address or postal address and that which is not publicly available.
2.4 This policy does not apply to companies that are not owned or controlled by Epic Tours South Africa or with whom Epic Tours South Africa is affiliated or contracted, as well as to people that Epic Tours South Africa does not employ or manage.
3. How We Use the Information We Collect
3.1 Epic Tours South Africa collects the personal information supplied by the User when the User makes requests to be contacted or to be provided with more information on the services of Epic Tours South Africa. Epic Tours South Africa might combine information about a specific User, Client or Guardian with information it obtains from business partners or other companies.
3.2 Once Users have made contact on Epic Tours South Africa’s Website, the User will no longer be anonymous to Epic Tours South Africa.
3.3 Epic Tours South Africa uses the personal information collected from Epic Tours South Africa’s Website to meet the User’s requests for services or products.
3.4 Epic Tours South Africa will take the necessary steps to not allow the use of personal information for any other reasons. However; Epic Tours South Africa cannot guarantee that personal information will not be used for other purposes from time to time. Such purposes would be in line with anything related to Epic Tours South Africa, Client, Guardian or the services that we offer.
4. Children’s Safety Policy
4.1 Epic Tours South Africa takes the privacy of children online very seriously. Children under 13 years of age should have the consent of their Guardian before providing any personal information to Epic Tours South Africa. Epic Tours South Africa will not require or request children under this age to provide any personal information that is reasonably necessary to participate in an activity on Epic Tours South Africa’s Website.
4.2 If Epic Tours South Africa determines that a User is under 13 years of age, Epic Tours South Africa will not use or maintain his or her personal information without the Guardian’s consent.
5. Who We Share Your Data With
Epic Tours South Africa does not share, rent or sell any of the Client, User or Guardian’s personal information with other people or companies, except to provide the products or services that the Users, Clients or Guardians have requested.
6. What Rights You Have Over Your Information
The User may edit their information, including marketing preferences, at any time, provided this information remains accurate in accordance with Epic Tours South Africa’s Terms and Conditions. The User can also request that we erase any personal data that we hold about them. This does not include any data we are obligated to keep for administrative, legal or security reasons.
7. Confidentiality and Security
Epic Tours South Africa has put security safeguards in place that comply with best practices to protect the personal information of the User, Clients and Guardians.
8. Changes to the Privacy Policy
Epic Tours South Africa may update this policy from time to time. It is the responsibility of the User to keep up to date with any changes to this policy.
9. Additional Questions or Requests
If a User has any questions, suggestions, feedback or comments, Users are requested to complete the contact form on Epic Tours South Africa’s Website. Any form submissions sent to Epic Tours South Africa will not be accessible to the general public.
